Data We Collect and Why We Collect It
We collect the information you give us when you register — your name, email address, mobile number and date of birth. When you make a deposit or withdrawal via bKash, Nagad or Rocket, we record the transaction reference and wallet identifier to verify the payment and
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match it to your account. We do not store your full mobile banking PIN or password at any point. We also collect device data — the type of browser or mobile you use, your IP address, and session activity — so we can keep your account
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accessible across devices and flag unusual login attempts. Cookies and similar tracking tools help us remember your preferences and load the lobby faster on return visits. We retain your account data for as long as your account remains active, and for a further period required by
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applicable rules. If you close your account, we will remove identifiable data except where retention is required. All personal data is processed only for the purposes described here. We do not sell your data to third parties. Any third-party service we use — for payment processing
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or platform security — is required to handle your data only as we direct. Availability of this service and the rights described here depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.